• Thank you for shopping with us!
  We want to ensure you have a smooth and transparent return experience. Please read our return terms carefully.

1. Exchange Policy

• We happily offer exchanges for eligible products.
• Items must be unused, unworn, and in original packaging.
• Exchanges are processed only after the returned product is received and inspected.

2. Return Policy (Store Credit Only)

• We do not issue refunds back to your original payment method.
  All approved returns are refunded only in the form of Store Credit or a Discount Voucher (Barcode).
• When you return a product:

You will receive ONE of the following:

• A. Store Wallet Credit
• The returned product value will be added to your Store Wallet on our website.
• This store credit can be used on any future purchase.
• Store credit does not expire unless stated otherwise or.

• B. Discount Voucher (Barcode)
• You will receive a unique discount voucher barcode via email.
• This voucher will match the value of the returned product.
• You can apply this barcode at checkout on your next purchase.

3. No Direct Cash Refunds

• Money will not be transferred back to your bank account, UPI, card, or any original payment method.
• All returns strictly convert into store credit or voucher.
  

4. Conditions for Return

• To be eligible for return:
• Product must be returned within 7 days.
• Product must be:
• Unused
• Unwashed
• Undamaged
• In original packaging with all tags
• Receipt or order number is required for verification.
• We reserve the right to decline returns that do not meet these conditions.

5. Return Process

• Submit a return request through our Return Portal / Contact Support.Return the product to the address provided or follow pickup instructions.After inspection, your store credit or voucher barcode will be issued within 2 working days.

6. Non-Returnable Items

• For hygiene and safety reasons, certain items may not be returnable:
• Innerwear
• Cosmetics
• Custom-made or personalized items
• Clearance or final-sale products

7. Store Credit / Voucher Usage

• Store credit or voucher can be used only on our official website.
• It cannot be redeemed for cash.
• If your order value exceeds the credit amount, you can pay the balance using any payment method.

8. Fraud & Misuse Protection

• If a product is returned in used or damaged condition, or if the return request appears fraudulent, we may:
• Reject the return
• Cancel issued credit
• Restrict future returns